Summary: ComfortDNA’s HVAC Service Technician will diagnose, repair, test, and perform preventative maintenance on residential and commercial air conditioning equipment and systems according to ComfortDNA’s standards providing the customer with a high-quality experience.

Essential Duties and Responsibilities:

• Diagnose HVAC system performance through observation, testing and setup.
• Disassemble and reassemble residential equipment to perform trouble shooting and preventative maintenance.
• Read, understand and quote customer prices out of Flat Rate Book.
• Operate hand tools, power tools, gauges and measuring equipment to perform service of the unit.
• Lift, carry, pull, and push components/equipment to test, setup or maintain HVAC equipment.
• Give and take written and verbal instructions.
• Complete documents to verify work performed in a legible manner
• Operate a commercial vehicle and trailer.
• Work flexible hours as required.
• Explain service charges and work performed to the customer.
• Work a rotating on call nights and week-ends when assigned.
• Sell HVAC accessories and service agreements to homeowner.

• High school diploma or equivalent.
• NATE Certified with minimum of 2 years’ experience.
• Diploma from a recognized trade or technical school or equivalent comprised of 2-5 years’ experience and training preferred but not required.
• Diagnostic ability as demonstrated through prior experience and/or training.
• Pass a pre-employment drug screen and criminal background check.
• Ability to safely operate a company motor vehicle as evidenced by past driving performance record and to adhere to all company safety requirements.
• Ability to drive company vehicle, safely and professionally.
• Ability to competently use a variety of gauges, meters, measuring instruments, air balance equipment, combustion analyzers, pumps, hoists, rigging equipment, torches, and hand tools.
• Ability to effectively communicate with the customer.
• Ability to work independently, under pressure and without close supervision; willing and able to consistently work the scheduled required by job demands.
• Work a rotating on call nights and week-ends when assigned.

Physical Qualifications

• Ability to tolerate extreme environmental conditions consisting of extreme heat, cold, noise, vibration, fumes, dusts, poor ventilation.
• Ability to stand, walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces.
• Ability to regularly climb and work from 4’- 32’ ladders, stoop, kneel, crouch, crawl, reach, stand, walk, twist, grasp to perform essential job functions.
• Must not exceed 300 pounds in weight including clothes and equipment to meet OSHA guidelines on Fall Protection.
• Ability to exert up to 100 pounds of force (pulling, pushing, lifting, carrying, etc.) regularly and up to 50 pounds of force frequently.

Benefits:

• Competitive pay
• Paid vacations (2 weeks)
• Bereavement Pay
• Paid holidays
• $25,000 life insurance/$25,000 AD&D (additional voluntary life/AD&D products available)
• Disability income protection plan (Short-Term & Long-Term Disability)
• 401 (k) savings plan
• Continued education and training programs